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About Us

Michael Serrano / Owner

Michael Serrano / Owner

Michael Serrano / Owner


With a strong foundation in project management and over three years experience as a Mortgage Loan Officer, Mike brings a unique blend of organizational expertise, financial knowledge, and client-focused service to every transaction. Before transitioning into mortgage lending, Mike built a career in project management where he honed skills


With a strong foundation in project management and over three years experience as a Mortgage Loan Officer, Mike brings a unique blend of organizational expertise, financial knowledge, and client-focused service to every transaction. Before transitioning into mortgage lending, Mike built a career in project management where he honed skills in communication, deadline management, and cross-team collaboration - skills now that now translate seamlessly into guiding clients through the lending process. Since moving into the mortgage industry, Mike has successfully helped families and individuals secure financing for their homes by providing clear guidance, tailored solutions, and a personalized approach.


NMLS #2282468

NC I-208289




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Keshav KC, MBA / MLO

Michael Serrano / Owner

Michael Serrano / Owner


With over 12 years of experience in Project Management, Procurement, and Finance at Fortune 500 companies, Keshav excels in negotiation—the essential skill for an MLO handling life's biggest investments for many people. Raised in a middle-class family, he values every hard-earned dollar and strives to secure the best rates and loans for h


With over 12 years of experience in Project Management, Procurement, and Finance at Fortune 500 companies, Keshav excels in negotiation—the essential skill for an MLO handling life's biggest investments for many people. Raised in a middle-class family, he values every hard-earned dollar and strives to secure the best rates and loans for his clients. His mission is to empower clients through informed financial decisions, prioritizing trust, integrity, and exceptional service for enduring relationships. Dedicated to providing personalized service and tailored solutions, with Keshav, your mortgage loan process is in very capable hands. Give him a try and you won't regret it.


NMLS #2560597

NC I-221282


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Jose Castaneda / MLO

Michael Serrano / Owner

Jose Castaneda / MLO


Jose has been in the real estate industry for over 27 years and in that time has successfully served many families to achieve their dream of home ownership. He has helped sellers and buyers with multiple types of properties and scenarios including single family detached homes, condos, new homes, land, residential rentals, multiple unit in


Jose has been in the real estate industry for over 27 years and in that time has successfully served many families to achieve their dream of home ownership. He has helped sellers and buyers with multiple types of properties and scenarios including single family detached homes, condos, new homes, land, residential rentals, multiple unit investment properties, property development and even dabbled in a few commercial leases. Jose has been a real estate broker licensed in California and North Carolina and recently decided to apply all his knowledge to the finance side of real estate by also acquiring a mortgage loan origination license in California and North Carolina. His passion for serving others and watching them thrive is one of his greatest satisfactions and he enjoys advocating for his clients while helping them navigate complex decisions. On a personal level, Jose is originally from San Diego, California, and loves surfing, camping, F1 racing, GP racing and chasing after his 3-year-old toddler Lucca. Jose is married to his wonderful wife Beatriz and they are currently expecting their 2nd child Olivia. 


NMLS #1922249

NC I-215194

 

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About Us

Gloria Lai / MLO


Gloria brings a unique perspective to her role as a Mortgage Loan Officer, drawing on her background as a clinician where precision, problem-solving, and compassionate care were central to her work. She now applies that same dedication to guiding clients through major financial milestones.

As a bilingual loan officer fluent in English and 


Gloria brings a unique perspective to her role as a Mortgage Loan Officer, drawing on her background as a clinician where precision, problem-solving, and compassionate care were central to her work. She now applies that same dedication to guiding clients through major financial milestones.

As a bilingual loan officer fluent in English and Chinese, Gloria is committed to delivering a transparent, seamless lending experience that supports clients from diverse backgrounds. She believes clear guidance and genuine care can turn a complex loan process into an achievable goal. Gloria is passionate about building lasting relationships, advocating for clients, and helping them secure a mortgage solution tailored to their goals.


NMLS #2747761

NC I-231626




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